Refund policy
RETURNS & EXCHANGES
Shop with confidence at BLANCKA. We want you to love every piece you order. If something isn't right, we're here to help.
14-DAY RETURNS & EXCHANGES
You can request a return or exchange within 14 days of receiving your order, subject to applicable legal exceptions. Items should be unused, unwashed, and in their original condition, with tags and packaging wherever applicable.
DAMAGED OR INCORRECT ITEMS
Received a defective item or something that doesn't match your order? You can request a return or exchange within 14 days of delivery, at no additional cost.
CUSTOMIZED ITEMS
Items made to your specific requirements may not be eligible for change-of-mind returns if delivered as agreed. Your rights regarding defective or incorrect items remain unaffected.
Start a Return or Exchange
Submit your request through our returns portal. Have your order number ready, and include photos if the item is defective or incorrect.
🔗 https://returns.e-stebdal.com/returns?shop=08cnie-xx.myshopify.com
Need Help?
If you have any questions, feel free to contact us:
📞 Phone: 01026016365
📸 Instagram: @blancka_eg
We’re always here to help.